Shopping Safe in a Digital World

At KLIM, we believe that secure online shopping should be as seamless and trusted as your riding experience. As technology evolves, so do the threats. Phishing scams have become increasingly sophisticated, often posing as credible brands in the powersports space (such as KLIM) to trick shoppers into sharing personal information.

Whether you're purchasing technical gear, adventure apparel, or accessories, it's important to stay vigilant. These impersonator websites run ads online promising too-good-to-be-true discounts, and every day of the week our customer service team hears from customers who fell for the trap and paid for something they will never receive. We are committed to helping you identify risks and protect yourself while exploring our site or any e-commerce platform.

What is Phishing?

Phishing is a type of cybercrime where scammers impersonate legitimate businesses to steal your personal information. They often use fake emails, social media ads, or websites to trick you into handing over passwords, credit card numbers, or login credentials.

Example: You get an email offering 90% off KLIM riding gear. It looks real but the URL is off, and clicking it takes you to a page that asks for your credit card info. That's phishing in action.

Common Scams in Online Shopping

  • Impersonation Websites: Cybercriminals often build cloned versions of well-known retailers complete with matching logos, layouts, and product listings. These fraudulent sites typically use lookalike URLs (e.g., www.klimmgear.shop instead of www.klim.com) to confuse shoppers into handing over payment information. They may even rank in search engines or run ads to lure victims during peak sales periods.

    • Tip: Always double-check the URL before purchasing items online. Stick to official retailer domains and beware of .shop or .store variations mimicking trusted brands.

  • Too-Good-To-Be-True Discounts: Scammers use fake email promotions, popup ads, and SMS alerts claiming limited time offers with unreal discounts (like warehouse closeout at 90%). These are designed to spark impulsive clicks and bypass scrutiny. Clicking the offer often redirects you to phishing sites or triggers malware downloads.

    • Tip: If the deal seems way better than anything KLIM has ever offered, it’s probably bogus. Check sale details through official channels before engaging.

  • Social Media Traps: Phishing campaigns increasingly target riders on platforms like Facebook, Instagram, and TikTok. Fake brand pages or sponsored posts promote exclusive gear drops, giveaways, or pre-order discounts. Clicking the link often leads to a compromised site or phishing form asking for login info and payment credentials.

    • Tip: Before engaging with any deal on social media, verify the account handle and cross-check offers with KLIM’s official site. If you're unsure, contact support directly through our verified channels.

How to Spot a Scam

Here’s what savvy riders watch for:

  • Suspicious or Misspelled URLs: Phishing sites often mimic real domain names with subtle misspellings or strange extensions (e.g. .shop, .store, .xyz). For instance, www.kllm-gear.com may look like KLIM’s official site at first glance but is designed to deceive. These sites may also lack proper branding or display grainy product images.
  • High-Pressure Urgency Tactics: Scam messages often use urgency to short-circuit your judgment. Phrases like “Today Only—Limited Gear Drop!” or “Only 1 Helmet Left in Stock!” are crafted to push fast decisions. These ploys often appear in pop-ups, DMs, or sketchy promotional emails.
  • Unusual Payment Requests: If a site asks for payment via gift cards, wire transfers, cryptocurrency, or peer-to-peer apps like Venmo, take it as a red flag. These methods are hard to trace and often used in fraud. KLIM only accepts secure payment methods on our checkout platform.
  • No SSL Security (Missing HTTPS): Always check that the URL starts with https:// and shows a padlock icon in the browser bar. If it doesn’t, the site doesn’t encrypt data, meaning, your emails, passwords, and payment info could be intercepted by malicious actors. That said, encryption alone isn’t a guarantee of legitimacy. Some fraudulent websites still use HTTPS to appear secure while operating scams behind the scenes. When in doubt, trust your instincts and avoid unfamiliar URLs.

How We Protect You

At KLIM, your safety doesn’t stop when you zip up your gear, it extends to every digital interaction you have with us. We know you rely on trusted platforms to shop for high-performance gear and equipment, which is why we prioritize a secure, and encrypted connection across our entire site. From browsing to checkout, your data is protected. We continuously monitor threats, maintain up-to-date systems, and ensure our customer support team is always ready to help.